Terms & Conditions

These terms of use (“Terms”) mandate the terms on which users (“You” or “Your” or “Yourself” or “User(s)”) interested in browsing or availing services provided by DVVS Edutech Pvt. Ltd.(“DVVS Edutech”) and accessing the internet resource www.vidhyashala.com and the mobile applications owned and operated by Oliveboard collectively referred to as, the “Platform”. DVVS Edutech owns and operates the services provided through the Platform.

Please read the following terms of use carefully before using the Platform (hereinafter referred to as “Terms”). By using or accessing the Platform, availing the services on the Platform, you hereby agree to be bound by these Terms. Oliveboard reserves the right to modify, alter or amend these Terms at any time at its sole discretion. All such modifications, alterations or amendments of the Terms will be duly notified to you and your continued use of the Platform upon receipt of such notification will be treated as deemed acceptance of the modified, altered or amended Terms by you.

Privacy

Any information that you provide to us is subject to our Privacy Policy, which governs our collection and use of your information. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information.

Communication

When you visit DVVS Edutech Pvt. Ltd. or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Platform. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You also authorize and give consent to DVVS Edutech to send you, either through itself or through any third party service provider, from time to time various information / alerts / SMS / other messages or calls or commercial communication, and other services on the aforesaid listed telephone numbers, whether these numbers are registered with National Do Not Call Registry/ listed in National Customer Preference Register or not. You also confirm that by sending any of such messages / calls, you will not hold the third party service provider liable / institute complaint under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or such other applicable regulations including any amendment thereof, as may be applicable from time to time.

Copyright

All content included on this Platform, such as questions, answers, lessons, other textual material, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of DVVS Edutech or its licensors and is protected by Indian and International copyright laws. The compilation of all content on this Platform is the exclusive property of DVVS Edutech, with copyright authorship for this collection by DVVS Edutech, and protected by Indian and International copyright laws.

Trade Marks

DVVS Edutech’s trademarks and trade dress may not be used in connection with any product or service that is not DVVS Edutech’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits DVVS Edutech . All other trademarks not owned by DVVS Edutech or its subsidiaries that appear on this Platform are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by DVVS Edutech or its subsidiaries.

Proprietary Information

All information, content, material, trademarks, services marks, trade names, and trade secrets including but not limited to the software, text, images, graphics, video, script and audio, contained in the Platform, services and products are proprietary property of the Company (“Proprietary Information”). No Proprietary Information may be copied, downloaded, reproduced, reverse engineered, modified, republished, uploaded, posted, transmitted or distributed in any way without obtaining prior written permission from the Company and nothing on this Platform or shall be or products deemed to confer a license of or any other right, interest or title to or in any of the intellectual property rights belonging to the Company, to the User.

License And Platform Access

DVVS Edutech grants you a limited period license to access and make personal use of this Platform and does not allow you to download (other than page caching) or modify it, or any portion of it, except with prior written consent of DVVS Edutech. This license does not include any resale or commercial use of this Platform or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this Platform or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This Platform or any portion of this Platform may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Oliveboard.

Your User Account

If you use this Platform, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our Platform only with involvement of a parent or guardian. DVVS Edutech and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

User Generated Content

DVVS Edutech allows you to make available text, video, chat, images, other content posted by you (“User Generated Content”) on the Platform, which shall be accessible and viewable by others in the public. You agree to the following:

(i) you are not a minor or you are the parent/guardian of all minors depicted in your User Generated Content, if any;

(ii) you have the full right, power and authority to grant the rights described in this User Generated Content clause;

(iii) you represent and warrant that you own or have the necessary rights, licenses and permission including without limitation, all intellectual property rights contained in the User Generated Content without the need for payment to any other person or entity, to use such content;

(iv) you hereby acknowledge and agree for DVVS Edutech to use your User Generated Content for internal purposes including but not limited to product/service development and improvisation;

(v) the Licensed Parties’ use of your User Generated Content as described herein will not violate the rights of any third party, or any law, rule or regulation, including but not limited to consumer protection, copyright, trademark, patent, trade secret, privacy, publicity, moral, proprietary or other rights and laws;

(vi) the User Generated Content is not confidential, libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive or otherwise unlawful; and

(vii) You hereby fully release, discharge and agree to hold DVVS Edutech, and any person or entity acting on their behalf, harmless from any liability related in any way to DVVS Edutech use of your User Generated Content and your name and/or likeness for any internal purposes.

User Generated Content posted on the Platform directly by you is not pre-screened or approved by DVVS Edutech. DVVS Edutechhas the right but not the obligation to monitor and edit or remove any activity or content on the Platform. DVVS Edutech may terminate your account and access to the Platform if your User Generated Content violates these conditions, including unlawful postings or content without prior notice to you. DVVS Edutech is not responsible for, and does not endorse or guarantee, the opinions, views, advice, or recommendations posted or sent by users.

Reviews, Comments, And Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information on the Platform including the Blog pages. DVVS Edutech does not guarantee the authenticity of such information and is not responsible for it either. If you do post content or submit material, and unless we indicate otherwise, you grant DVVS Edutech and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Product And Services Description

DVVS Edutech and its associates attempt to be as accurate as possible in the content and information provided on this Platform. However, DVVS Edutech does not warrant that or other content of this Platform is accurate, complete, reliable, current or error-free. We explicitly disclaim any responsibility for the correctness, accuracy, completeness or availability of information, content and materials found on sites that link to or from the Platform. We cannot ensure that you will be happy with any products or services that you purchase from a third-party website that links to or from the Platform or third-party information, content or materials contained on our Platform.

All the content including videos and study material are either licensed from multiple content partners or owned by DVVS Edutech. Although every effort is made to ensure that DVVS Edutech licenses original content from its content partners, DVVS Edutech will not be held responsible if any of the licensed content violates the intellectual property rights of any third party. However, we are happy to discuss this with our content partners and resolve the issue if brought to our notice.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY: DVVS Edutech MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS PLATFORM OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS PLATFORM. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS PLATFORM IS AT YOUR SOLE RISK TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DVVS Edutech DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DVVS Edutech DOES NOT WARRANT THAT THIS PLATFORM, ITS SERVERS, OR E-MAIL SENT FROM DVVS Edutech ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. DVVS Edutech WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PLATFORM, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Third-Party Liabilities

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties. Third- party links on this website may direct you to third-party apps/websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or apps/websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party apps/websites. Please review carefully the third- party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Return, Exchange & Refund Policy

A) RETURN

The Company disclaims all liability and confirms that it will not, under all conditions, entertain any appeal for a return of any request made on www.vidhyashala.com.

B) EXCHANGE

The operation or method of exchanging the Company’s services for any other services rendered by the Company is referred to as ‘Exchange.’ After putting an order for a course on the website, but before accessing and availing the course, the user may request an Exchange of Course with another course accessible on the platform. The Company will provide an intimation to the User requesting either “Exchange” or “Replacement,” and the User will receive clarification of the replacement.

C) POINTS TO BE NOTED

The user can request for an exchange before accessing the course online on the platform of the User. If the Company disagrees with an exchange request due to non-technical issues, User can file a dispute. We encourage the User to review the course and its subjective nature before making the request to avail such services. Users need to raise the exchange request within 7 days from availing the course online.

D) REFUND

For a refund request, the user may submit a request on the Company’s website, and a Company representative will contact the user at the registered phone number given by the user on the Platform. The Refund request shall be entertained and process if the Company has failed to provide the course availed for by the User within 7 days of course starting date. In no other circumstance, the Company shall process a refund request. The Company be at the sole discretion to refund to the User and all refunds shall be processed after such statutory deductions. All refunds shall be credited to the source of the payment received by the Company from the User. In certain situations, the refunds shall reflect in the payment source in 3-5 working days and the company disclaims all liabilities for the same.

Disputes

Any dispute relating in any way to your visit to Oliveboard or to products/services you purchase through Oliveboard or your having violated or threatened to violate DVVS Edutech’s intellectual property rights, then the same shall be submitted to arbitration of courts in Nainital, Uttarakhand, India only.

Amendment

Oliveboard reserves the right to make changes to our Platform, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Please continue to visit this page to be updated on any changes we make.

Questions

If you have any questions regarding the Terms set forth here, please email us at: support@vidhyashala.com with “Terms” in the subject line.

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